Takata Airbag Recall

All safety recall repairs are free at Mercedes-Benz Berwick.

Your safety is our number one prority.

Mercedes-Benz Australia/Pacific and Mercedes-Benz Vans Australia Pacific are conducting a compulsory safety recall for certain vehicles equipped with Takata airbags.

If you think your vehicle is affected - please contact our service team on 1300 MBB MBB or follow the link below.

All safety recall repairs are free at Mercedes-Benz Berwick. Book your appointment via the link below.

Takata Airbag Recall FAQs

What vehicle models and year range are affected?

Can I continue to drive my vehicle?

Yes, there are no ‘Alpha airbags’ in any Mercedes-Benz vehicles in Australia however, if and when you receive a letter asking you to have this Recall performed by an authorised Mercedes-Benz retailer, please contact the retailer as soon as possible to book your vehicle in for the airbag to be replaced. If you are not the only driver of this vehicle, please inform all other drivers of this important information.

How do I locate the VIN on my vehicle?

Do I have to wait for a recall repair letter before I can have my vehicle fixed?

Yes. We are in the process of obtaining the necessary parts to launch the recall. Once they are available, you will be sent a letter asking you to schedule an appointment with your authorised Mercedes-Benz retailer to perform the repair.

Are there concerns with other airbags in the vehicle?

No. This condition only applies to the frontal driver and/or passenger airbag inflator.
Other Takata airbags in the vehicle are not affected by this condition and will not be subject to this recall and replacement.

How long does this replacement take?

We sincerely regret any inconvenience this may cause and thank you in advance for your active participation in finalising the matter.

Mercedes-Benz Berwick will make every effort to meet your appointment preference to minimize any inconvenience this unscheduled workshop visit may cause. Should you require alternative transport or arrangements to be made to enable the completion of this recall please discuss these with Mercedes-Benz Berwick when scheduling your appointment.

In cases where your vehicle only requires the replacement of the driver’s airbag, the repair measure should take approximately one hour, Mercedes-Benz Berwick will make every endeavour to perform the repair while you wait.

Why are other models not included?

Other models are not included because this recall pertains specifically to vehicles equipped with certain types of Takata airbag inflators.

What is the impact of the COVID-19 situation on the Takata airbag recall?

To maintain the health & safety of Victorians, essential & critical safety repairs such as Takata Airbag Recalls are permitted.
Rest assured Mercedes-Benz Berwick have taken measures to ensure we provide a safe environment for customers and employees.