The Online Purchasing Experience

With Mercedes-Benz Berwick

As we all adapt to the new normal, Mercedes-Benz Berwick is pleased to offer a 100% online & contactless buying experience. 

Take control of your purchasing journey by utilising our 24/7 online showroom & get your dream Mercedes-Benz delivered straight to your home with our click & delivery service.

We asked our customers about their recent online purchasing and touchless delivery experience at Mercedes-Benz Berwick - here's what they had to say.

Charlie - Menzies Creek, VIC

The experience at Mercedes-Benz Berwick was fantastic, John McKenna was very easy to talk to and the whole team was very accomodating with everything. The online process was very easy.

Richard - Sunshine Coast, QLD

Fantastic experience, having been unable to find my pre owned Mercedes on the Sunshine Coast I located the perfect car from Berwick Mercedes and the service provided by Dean in the sales team and Chris in finance was 10/10, I would highly recommend them both if you’re looking for an upgrade. Thanks again for your help in getting it to me, Richard.

Jimmy - Melbourne, VIC

Excellent professional service and support from Sheldon Florence, quick response and explain what I need to know. Great deal and smooth business with them. Highly recommend best dealer in Melbourne. During Covid-19 lock down, but the passion of work still on fire.....well done guys

Taj - QLD

What an amazing experience buying my first Mercedes from MB Berwick! Now I know why they're an award winning dealership. Everything was seamless, considering I had to buy interstate from QLD. Even during a stage 4 lockdown in VIC, the team managed to create an unforgettable buying experience for me. A massive shoutout to Nathan and Jake, you guys are amazing!

Andrea - Moonah, TAS

My partner previously dealt with Mercedes-Benz Berwick from interstate when buying a vehicle, and I knew that Mercedes-Benz Berwick would provide me with an easy and wonderful purchasing process, with absolutely no dramas along the way. I am very happy to have purchased interstate with Mercedes-Benz Berwick.

Lisa - Mount Martha, VIC

I am so happy with my recent online purchasing experience with Mercedes-Benz Berwick. John's sensational customer service made me feel reassured by his advice, and describing the vehicle to me as I couldn't test drive it. I felt very comfortable and confident speaking with him throughout the whole process and I appreciated their friendly mannerisms in comparison to other dealers who have made me feel pressured into purchasing with them.

Paul - Newmarket, QLD

Sheldon has been very helpful and friendly throughout my entire online purchasing experience at Mercedes-Benz Berwick. I had driven this vehilce at another dealership, however searched the internet for the best price, which led me to Mercedes-Benz Berwick. Sheldon's customer service made me feel very confident with my decision to purchase with Mercedes-Benz Berwick.

John - Como, WA

I am absolutely happy with my entire online purchasing experience at Mercedes-Benz Berwick. Alex and James provided exceptional customer service and quick responses to all of my queries. I have dealt with over 30 Mercedes-Benz vehicles the last few years and Alex's professionalism is one of the best I've experienced.

Peter - Paradise Point, QLD

James was awesome and absolutely fantastic. He was very polite and very refreshing when purchasing my vehicle online with him.

Deepak - Castle Hill, NSW

Mercedes-Benz Berwick was able to offer me a great price for a great vehicle, and their competitive pricing and Ashley's patient and calm approach throughout the entire process made me feel like I was being listened to and understood.

Rob - Brighton, VIC

The whole process of purchasing online during COVID at Mercedes-Benz Berwick was very easy and manageable. It was almost easier than coming into the dealership! Kieran's customer service was great, and the price on the vehicle was also great.

Matt - Beaumaris, VIC

I am very happy with my online purchasing process with Mercedes-Benz Berwick, and Dennis was great with communicating with me throughout it all. The entire online process was hassle free and the car was delivered to my house, which was great. I have visited other Mercedes-Benz dealers closer to me, however i didn't feel they had the willingness to sell me the vehicle and roll up their sleeves to do a deal like Dennis at Mercedes-Benz Berwick.

Jody - Jarrabomberra, NSW

I was very happy with the overall online purchasing process at Mercedes-Benz Berwick, and Alex was very helpful. Alex was very easy to negotiate with, and I got a really good deal.

Peter - North Beach, WA

I had no issues with my online purchasing experience at Mercedes-Benz Berwick, it was so easy to do everything online. A very happy customer.

Prasan - Narre Warren, VIC

My purchasing experience went very well with Mercedes-Benz Berwick, and the constant communication between myself and Ashley. I had met Ashley a few times when servicing my business partners' Sprinter Van, and felt very comfortable and confident about dealing with him.

Janet - Berwick, VIC

I am certainly happy with my purchasing experience with Mercedes-Benz Berwick. Aaron had outstanding customer service, efficient follow ups and I trusted his management skills throughout the entire online purchasing process.

Mohammed - Ballarat, VIC

I had an excellent experience with Sam and Mercedes-Benz Berwick I would highly recommend Sam as he was confident in purchasing despite not seeing the vehicle in person prior, because I felt Sam kept me regularly updated and would communicate with me outside of working hours, which was great. I recently purchased another vehicle with Sam, and I wouldn't have repurchased with Mercedes-Benz Berwick if it wasn't for him.

Rafael - Brunswick South, VIC

I am very happy with my recent buying experience, and the Mercedes-Benz Berwick sales team were fantastic to deal with. The sales team was amazing and I am very happy with Nathan & Jakes's service.

Ian - Perth, WA

I am happy with my recent experience with Mercedes-Benz Berwick. I am located in WA so the closure of their showroom didn’t make a difference to me. Sam is also assisting me with local mechanics in my area.

Simon - Macleod, VIC

My experience was very quick and efficient. I am very happy with the process. The reason I purchased was because I saw a vehicle I liked online, and was intrigued by the purchasing package available online.

Andrew - Casula, NSW

I was very happy with my online purchase and I would do it all over again, the whole process was made to be so simple. The ease of handling everything encouraged me to purchase online with Mercedes-Benz Berwick.

Lynette - Biggera Waters, QLD

I am very happy with my recent online purchasing experience and the information I was provided. I felt that Mercedes-Benz Berwick were trustworthy and that gave me the confidence to finalise my purchase

To experience the ultimate online purchasing journey for yourself, contact the team on 1300 MBB MBB.