Mercedes-Benz

COVID-19 Measures

At Mercedes-Benz Berwick.

Your safety is top of mind.

Mercedes-Benz Berwick is open for all your essential sales, service and parts requirements.

During this time of uncertainty, we wanted to reassure you that the health and safety of our customers and staff remains our number one priority.

We have taken great care to ensure compliance with Government regulations and following the latest advice from medical professionals, government and local authorities.

As a retail facility currently deemed essential by the VACC, please rest assured that we are following the strictest hygiene measures and social distancing protocols.

Vehicle pick-up & drop-off

Can't make it to us? We'll come to you. We are pleased to offer complimentary pick-up and drop-off service for our service customers.

Cashless payments

Cashless payment options are available to our customers. 
We can also process transactions over the phone or email.

Strict hygiene measures

Your safety is our number one priority.
We have implemented frequent deep cleaning of all surfaces and areas, with hand sanitiser dispensers and wipes at your disposal.

Deep cleaning of all vehicles

For your piece of mind, all our vehicles are regularly cleaned and disinfected after every use, including service vehicles.

Premium in-home experience

We'll bring the showroom to you. Our team can bring a vehicle of your choice to view and test drive*, whilst following social distancing protocols and strict hygiene measures.

Additional safety measures include:

  • Dedicating strong efforts to ensure even greater cleanliness of the dealership, with additional cleaning services daily with high-grade disinfectant products on all high traffic areas and surfaces such as benches, floors, bathrooms and café areas
  • Reinforcing our staff the importance of basic hygiene practices, such as hand washing, the use of hand sanitiser and wipes
  • Posters will be displayed around the dealership to promote best practice hygiene practices
  • All of our Technicians, Service Advisors and Car Detailers have been supplied with a large supply of protective disposable gloves for use whilst driving your vehicle
  • Checking in with our staff daily to ensure they are healthy and well

We are open for business. 

As your trusted Australian owned & operated Mercedes-Benz Retailer, rest assured we have you and your safety covered.

We remain committed to delivering the best customer service across all departments and we're here for all your automotive needs - from sales to service, and everything in between.

If you have any questions or concerns, please don't hesitate contact the team on 1300 MBB MBB.

*Distance and travel time may vary depending on location and vehicle availability.