Mercedes-Benz

Frequently Asked Questions

Am I able to cancel my registration?

Unfortunately not. Your kit is specifically made-to-order and once it has been submitted we are unable to make any changes. The entry price is purely the cost of the kit. All other components of the ride are funded by Mercedes-Benz Berwick and the sponsors.

Can I enter the ride if I am under the age of 18?

No you must be over the age of 18 to participate in the ride.

What is the distance of the ride?

Approximatey 180.2km return. Depart from The Port Melbourne Yacht Club and continue to the half-way point at Social Blairgowrie and return. Ride at your own pace, one-way or as far as you can/like.

If I have already registered for 'Around the Bay', do I still need to pay the full amount?

Yes. Even though you may have already registered with ‘Around the Bay’ you will still need to register on this website if wanting to participate and ride in the Mercedes-Benz Berwick Cycling Challenge. We have a specific agreement with Bicycle Network regarding our riding group.

Can I just buy the kit on its own if I am unable to ride, or purchase an additional kit?

Yes at $319 + GST.

When will my kit be available for collection?

The kits will not be available for collection until 1 week prior to the ride. We will communicate closer to the ride as to when they can be collected.

Can my kit be sent to me?

Unfortunately not. Due to the short turn around time from when the kits arrives we are unable to send any kits out. 
Once collection times have been confirmed we are happy for you to arrange a courier to collect your kit or 1 rider can collect several kits at one time.

Are there any specific bike restrictions?

Yes, for safety reasons we cannot accept participants that have Triathlon specific bikes with aero bars and Mountain Bikes.

Can I exchange my kit size once I receive it?

No. Sorry. No returns or exchange available as the kits are specifically made-to-order. You must supply correct and accurate sizing when placing your kit order.

Are there any training rides held in the lead up to the event?

Please refer to our training ride section of this website.

Can I purchase raffle tickets after I have submitted by registration?

Yes you can. Raffle tickets will be available for purchase on the day for $50 each.

We guarantee to make it worth your while.

Mercedes-Benz Berwick are dedicated to providing you with the highest level of service, from your vehicle purchase through to your aftersales care.
Our dedicated team guarantee to make it worth your while and exceed your expectations each & every time you call, email or visit Mercedes-Benz Berwick.
So contact Craig Howard and his award winning team today to see why Mercedes-Benz Berwick was awarded Metropolitan Retailer of the Year for the 5th time in 6 years. 

Aftersales experience.

Our service department is open 6 days a week, including Saturdays between 8.30am-12.00pm.
We are a certified Express Service Centre and also offer Capped Price Servicing across the Mercedes-Benz range to give you transparency and peace of mind.
With over 35 loan vehicles available we invite you to Experience the Difference.
So book your service today with Mercedes-Benz Berwick.

2018 Mercedes-Benz Metropolitan Retailer of the Year.

It is a great honour and privilege to announce that Mercedes-Benz Berwick was awarded 2018 Mercedes-Benz Metropolitan Retailer of the Year, for the 5th time in 6 years.
The award recognises dedication and excellence, which have been hallmarks of the Mercedes-Benz brand for over 130 years.
Thank you to all our loyal customers and our dedicated team. Without you this award would not be possible.